Effective Date: 2nd December 2024

Lenz by Maddz is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with applicable laws.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing details provided during booking or inquiries.

• Usage Information: Details about how you interact with our website, such as IP address, browser type, and pages visited.

• Media Files: Photos, videos, and other content shared with us for projects.

2. How We Use Your Information

We use your information to:

• Process bookings, invoices, and payments.

• Communicate regarding your services or inquiries.

• Deliver photography, content creation, and social media management services.

• Improve our website and user experience.

• Comply with legal or regulatory obligations.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: Trusted third-party vendors (e.g., payment processors) who assist us in delivering our services.

• Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal information, subject to legal obligations.

• Opt out of receiving marketing communications by contacting us at lenzbymaddz@gmail.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: lenzbymaddz@gmail.com